Local Volunteer Moderators' Role in Mediating Information in Local Groups

Drawing on an Asynchronous Remote Community study and in-depth interviews with U.S.-based moderators, this paper conceptualizes local volunteer moderation as situated civic labor, emphasizing the interpretive, relational, and context-contingent nature of their work.

February 2026 · Kelley Cotter, Ankolika De, Ava Francesca Battocchio, Benji Davis, Marialina Antolini, Nicholas Proferes, Kjerstin Thorson