Drawing on an Asynchronous Remote Community study and in-depth interviews with U.S.-based moderators, this paper conceptualizes local volunteer moderation as situated civic labor, emphasizing the interpretive, relational, and context-contingent nature of their work.

This essay examines the values underpinning Indigenous and Western journalism, offering a typology of universal themes in Indigenous journalism and demonstrating how Western journalism can adopt lessons from Indigenous practices.

This paper shares results from a study in rural Midwestern communities where traditional design probes initially failed, leading to development of more effective game-based probes that captured nuanced rural connectivity experiences.

Drawing on a Michigan survey combined with public data, this study finds that the relationship between digital civic infrastructure and voter turnout varies across geographic divisions, with opposite patterns in rural versus urban areas.

Through analysis of 849 company documents (2012-2023), this paper traces how Facebook, Reddit, and NextDoor rhetorically position local groups as platformized utopias while obscuring unequal burdens of volunteer moderation labor.

This article introduces the Identity Driven Information Ecosystem (IDIE) approach, emphasizing how identities shape information exposure and processing. It highlights systematic differences based on identity and concludes with a COVID-19 case study to illustrate these concepts.

The study explores the impact of declining local news on community information access, focusing on COVID-19 health disparities. It shows limited discussion on Facebook, mostly from local news outlets.

This study examines CSR messages on social media during COVID-19, finding that employee-focused CSR drives highest engagement. Community-related and company statements enhance brand perception.

This chapter examines how Gen Z in industrialized democracies engages with public life via digital media amid challenges like climate change and economic precarity. It covers news consumption, digital political campaigns, and cultural engagement through content creation, setting the stage for further discussion on socio-economic and social identity impacts in Chapter 12.

Gen Z’s civic identity is explored amid climate change and extremism, highlighting socio-economic status, affinity groups, and online practices. Changes in political engagement definitions are discussed, impacting socialization and education, building on digital media’s role.

Examining U.S. young adults, this study explores the design and maintenance of personal media across digital platforms and its impact on news use. Through 50 guided interviews using social media, it introduces the concept of personal platform architecture and its relation to digital labor, highlighting how this work often steers users away from news encounters.

This study explores how Instagram images’ facial expressions and aesthetics affect consumers’ evaluations. Smiling faces and snapshot aesthetics enhance perceived source genuineness, leading to greater brand authenticity and trust, positively impacting consumer attitudes and intentions.

This study examines how brands’ transparent communication about production and costs affects consumers’ perceptions of transparency and authenticity. It finds that increased transparency enhances consumers’ attitudes, trust, and behavioral intentions, emphasizing the value of transparency in marketing.